If you’re like me, you’ve tried several social media monitoring and management services trying to get a hold on the firehose of information out there. Whether you are a small business owner, online marketer, a customer service agent or a blogger, it can be a challenge to discover, analyze and respond to everyone on the web you need to be talking to. And chances are, you’ve been disappointed by one service or another in the past.
I’m excited to announce the launch of Alerti, a Paris-based social media monitoring and management service that already has thousands of users on their French-language version. Alerti’s founders took on the challenge of creating a single, customizable interface to manage and share the flood of information out there on the web, and I think they have succeeded. And if you’re like me and need to keep costs low, they have you covered with a Premium package for just $35/ month.
FREE: I am working with Alerti and can offer a limited number of 3-month trials to Receptional.com readers who register at Alerti and enter “receptional” as the Bonus Code.
Maybe you already have a social media monitoring and management service, but you’re one of the 66% of users who told OneForty and KissMetrics in their recent survey that described their experience with their current monitoring service as “okay” or “frustrated.” Alerti offers a streamlined content interface, integrated work-flow management, and direct social media profile administration at an economical cost.
Key Feature #1: Custom Search – Alerti offers a customizable search based around a search engine that continuously scanning online content. Alerti empowers you to follow what is being said about you, your brand, or your competitors on the Internet, to measure the engagement of your communities, and to interact with them.
Key Feature #2: Dynamic Metrics – Alerti provides automated metrics analysis that you can also control to suit your needs. All graphs are customizable and the sentiment analysis of post results can be tweaked based on your own reading.
Key Feature #3: Work Flow Integration – If you are working as part of a team to analyze and manage your search results, Alerti makes that easy. You can tag individual posts for reference, share alerts out to colleagues and respond to relevant posts directly from your Alerti account.
Key Feature #4: Single Interface – Alerti brings all of these functionalities into a single interface, meaning that you can track keywords, measure engagement, manage work-flow, and respond through your Facebook and Twitter accounts from a single screen.
To top it off, they have an iPhone app so you keep track of your alerts on the go.
Whether you are looking for social media monitoring and management for marketing and sales, customer service, press relations, lead generation, or just a way to get more involved in the conversation, Alerti works.
See for yourself in other short demos about Alerti’s Custom Search, Single Interface, and Work-Flow Management features.
As I said, I’m using this service and I am excited to offer 10 FREE 3 month trials to bloggers or business owners who register at Alerti and use the “MN” bonus code.
Murray Newlands is the founder of Influence People and author of a recent book on Social Media Monitoring.